Error code - 01

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This means “Abnormal adjustment of speed signal”. Do the following:

1- Set speed to 72 km/h, set the correct wheel size on the LCD settings, and make sure the P1-P6 parameters are set correctly according to the type of motor being used. Make sure the throttle isn’t pressed before turning on the battery.


2- If the above doesn't help, try switching the P2 parameter from 0 to 1. If it is set to one 1 already, then set it to 0 instead.

If this doesn’t help, please send us the throttle, controller, system cable and LCD for testing.

Whilst this issue can originate from the motor, it is very unlikely. So we recommend that you send us only the smaller parts mentioned above for testing first to save you on carriage. We will then advise if we had located the fault or require the motor sent as well.


What to do next:


1- Copy the link of this page from your browser. Contact us with a brief explanation and include the link of this page with your support request.

2- A technical advisor will be allocated to you and will contact you very soon. They will personally manage your case until it is resolved. 

3- If your product is under warranty, our technician will provide you with a unique number and a form which you must include with the items you send back to us. Please note, you must also provide proof of purchase with any items you send back under warranty.

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