Mechanical issues

FACTORY DIRECT - No middleman! Value for money from the factory direct to your door!

Since this is a mechanical issue and not a technical fault, we recommend you see your local bike repair shop for regular maintenance. Please refer to your user manual for recommended maintenance frequency. The mechanical parts on our ebikes are all standard components, widely available and your local bike store can help you with worn out replacements. You can by all means also send us pictures/videos of any mechanical issue and we're happy to provide general advice.

Live Chat